Techxron

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Worker Briefing & Soft Skills Development

Techxron offers in-depth briefings and training programs aimed at enhancing workers’ comprehension of the work culture within their client company’s environment. These programs facilitate a seamless onboarding process by providing vital information necessary for a successful start. 

Our objectives during these training sessions are to cultivate a constructive atmosphere, address any job-related or welfare concerns, and augment understanding of the client company.

After completing training session, a trainee must be:

  • Neat and presentable in appearance
  • Practical and level-headed
  • Courteous and respectful
  • Taking initiative and being prepared
  • Having an optimistic outlook
  • Capable of adjusting to new situations or circumstances
Code of Conduct
TRAINING AND EVALUATION
MAIN PRINCIPLES
REPORTING, TRAINING AND EVALUATION

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CODE OF CONDUCT
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CODE OF CONDUCT

PURPOSE OF THE CODE

This Code of Conduct (Code) records the Techxron (M) Sdn Bhd commitment to conduct its operations in a manner that is efficient, effective and fair.

  • Guide to assist the Company’s employees in living up to the Techxron (M) Sdn Bhd core values of Uncompromising Integrity and Exceptional Performance
  • Provides guidance on employees’ conduct when dealing with other parties in carrying out duties for the Company.
  • Provide guidelines on how employees should conduct themselves at or outside the work place where they can be identified as employees and contract employee to other vendors.

The Code highlights key issues and identifies the relevant policies and procedures within the Techxron. It is not a comprehensive manual that covers every situation employee may encounter during their work.

TRAINING AND EVALUATION

  • All employees of the Company and its Subsidiaries shall be made aware of the Code and its contents upon commencement of their employment and this shall form part of the Induction Programme.

  • Employees are required to participate in the declaration to observe and adhere to the Code annually.

MAIN PRINCIPLES​

  1. SCOPE
    1. This Code covers the requirements of employees’ conduct at the workplace, the usage and safeguarding of the company’s assets, business conduct when dealing with external parties, conflicts of interest and reporting of violations of the Code.

    2. For the purpose of the Code, “Company” refers to the primary entity the employee is attached to at a given date. “Group” refers to the entire Techxron (M) Sdn Bhd.

    3. The Code will continuously be updated to meet the Company’s business requirements.

  2. GENERAL

    • This Code applies to all employees both on and off the job, subject to local laws and regulations of the countries of operation. It sets out minimum requirements, which shall be complied with, unless doing so violates the local laws and regulations.

    • This Code reflects the core values of the company. Employees are expected to embrace/adhere to all the principles set out in this Code in their daily activities as an expression of each employee’s commitment and personal responsibility to uphold the core values. This involves making decisions consistent with the core values, acting ethically in all instances and complying with relevant and applicable laws.

    • While this Code provides guidance on the standards of integrity and business conduct expected of the employees, it is not meant to cover all possible situations that may occur. It is designed to provide a frame of reference and guidelines which employees must use to assess any activity, situation or circumstance, with the view to prevent employees from placing themselves in situations or circumstances that might question the employee’s integrity.

    • Employees shall seek guidance from the relevant division/function head in their Company when in doubt regarding the proper course of action to be taken in a given situation. The Code is developed based on the applicable laws and regulations within the country of operation in addition to any Company specific values or practices.

  3. RESPONSIBILITY AND ACCOUNTABILITY

    • Employees: All employees are to comply with this Code. Being unaware /pleading ignorance of this Code will not be accepted as an excuse for its breach. The Company requires all employees to follow.

    • Managers have the added responsibility to set a good example and to lead the employees under their supervision in the application of the Code in their daily business conduct. They are also responsible for promoting open and honest two-way communication to facilitate discussions that may occur in situations where the application of the Code may not be so clear. Managers should diligently be on the lookout for indications where unethical or illegal business conduct has occurred.

    • For the purposes of this Code, “Managers” include people managers, line managers, supervisors and persons having management responsibility.

  4. EMPLOYEE CONDUCT
    1. GENERAL REQUIREMENTS

      • Employee conduct relates to the conduct of employees both on and off the job, where such conduct must not adversely affect the performance of the employee and other employees, or the legitimate business interests of the Company.

      • Employees shall observe the guidelines set out in this Code and exercise good judgement indecision making and actions to maintain the company’s reputation for integrity and business ethics.

      • Employees must:

          • Consider the interest of the Company when making decisions that will impact the company and ensure that such decisions are not based on personal gains or favours.

          • Utilize the company’s assets for business purposes only

          • Declare the employee’s assets and / or liabilities with any form of business interest at the point of entry into the Company.

          • Declare all business intentions and obtain written approval before participating in such businessopportunities, in whatsoever capacity.

          • The Company reserves the right to approve or disapprove the employee’s involvement in other business activitie.

          • Any deviation from the aforementioned conditions must be reverted to the relevant function/department in the Company for review and further communication.

    2. WORKPLACE

      • Employees shall strive to maintain a healthy, safe and productive work environment which is free from discrimination or harassment based on race, religion, political opinion, membership in political group, gender, sexual orientation, marital status, national origin, disability, age or other factors that are unrelated to the Company’s legitimate business interests.

      • Employees shall avoid any conduct in the workplace that creates, encourages or permits an offensive, intimidating or inappropriate work environment including, but not limited to:

        • Threats or comments that contain elements of discrimination or harassment

        • Sexual advances;

        • Violent behaviors or actions;

        • Misuse or abuse of position of authority;

        • Inappropriate dressing in violation of the dress code of the Company;

        • Possession of weapons of any type;

        • Use, possession, distribution or sale of illegal drugs or any prohibited substance, except for approved medical purposes.

        • Consumption of alcoholic beverages on Company premises and vendor premise.

      • Employees shall not engage or be involved in any immoral behaviour and activities such as gambling, indecency, obscenity, vulgarity, or vices in Company businesses, on Company premises, during Company trips/events, when representing the Company or when identifiable as an employee of the Company or when using Company assets.

    3. WORKING ATITUDE
      • The Techxron Sdn Bhd core values of Uncompromising Integrity and Exceptional Performance along with the Company’s additional values, guide our employees’ day-to-day actions. Employees should strive to:

        • act with integrity in everything they do

        • be fair towards everyone regardless of status or personal relationship

        • safeguard the interest of the Company

        • comply with the laws, regulations and policies governing the business

        • have zero tolerance towards corruption in any form

        • demand high levels of performance from self and others, whilst being compassionate toward people

        • benchmark one’s performance rigorously with the very best and strive to improve oneself

        • challenge the status quo and embrace change to make things better

        • be accountable for one’s performance and make no excuses for self

        • be determined to win and take pride in winning together with others as a team.

        • Continuously practice Zero-harm in work place and vendor work place.

    4. USE OF RESOURCES AND PROTECTION OF COMPANY’S ASSETS AND VENDOR ASSETS

      • Employees are provided with a variety of resources and access to Company assets. Regardless of the condition or value, Company assets shall not be misused, taken, sold, lent, given away or otherwise disposed of, or used for personal purposes to the extent that it would affect the interest of the Company and Vendor.

      • Employees shall be personally responsible for protecting the Company’s assets entrusted to them. Employees shall take all necessary steps to prevent theft, loss, damage or misuse of assets belonging to the Company, the occurrence of which shall be reported immediately to the relevant personnel in the Company.

      • The types of assets that shall be protected are defined as, but not limited to:

        • Physical Assets such as equipment, systems, facilities,supplies, etc. These shall be used only for conducting the Company’s business or for purposs authorised by management. They shall not be used for employees’ personal activities.

        • Information and Communication Systems including connections to the internet shall be used for

          conducting the Company’s business or for other incidental purposes authorised by the management of the Company. It is inappropriate to use them in a manner that interferes with employees’ productivity.

        • Proprietary Information where all information (whether in written or spoken form and whether on paper or electronic form) relating to technical, product and services, financial data and projections, marketing strategies and business plans, organizational and personnel information, decisions by the Company’s board of directors, trade secrets, pricing guidelines, methodology or prices of products and services, profit sharing arrangements, customer information, databases, records and any non-published financial or other data that is not public information or if known will have an adverse effect on the Company. Such information is the result of the innovation, ideas and hard work of employees and of substantial investments in planning, research and development. It is critical that employees treat such information as confidential in accordance with the requirements of Company’s policies and take all necessary safeguards to protect this information. The Company’s ownership of such proprietary information shall continue even after the employee leaves the Company.

        • Intellectual Property Rights where all ideas, inventions or copyright produced by employees as a result of the work performed for or on behalf of the Company in the course of employment, whether that product is protectable or otherwise. Employees shall understand their responsibility to protect the Company’s intellectual property and seek advice from the Relevant Authority when in doubt of their obligation in this regard. The Company’s ownership of such intellectual property shall continue even after the employee leaves the Company.

        • Employees are not allowed to use the Company’s assets including equipment, resources and proprietary information for any work unrelated to the Company. Additionally, employees are not permitted to perform non-Company related work or solicit such business on the Company’s premises or while working on the Company’s time.

        • Employees shall return all the Company’s assets entrusted to them upon cessation of their employment including documents which contain the Company’s proprietary information. Additionally, they may not disclose or use the Company’s proprietary or confidential information.

    5. CYBER SECURITY

      • Cyber Security involves the application of a multi-disciplinary collection of resources, processes and controls to protect the Company’s computer systems and its data from the occurrences of attack, theft or damage. As a service provider, it is vital to protect the data entrusted to the Company by business partners and customers. Employees are required to comply with the Company’s policies and procedures to maintain a high level of security and trust.

      • Employees must protect their access credentials and not share them in any circumstances. Information must be classified according to their confidentiality and only handled, stored and shared as prescribed. Employees should work on assigned hardware and approved software only and exercise caution when using email and the internet, and avoid phishing exploits and malware. The security software installed on computers are to protect employees and the company, they must not be tampered with or circumvented. Employees are to consult the IT or Security department when in doubt on the right action to take on cyber security issues.

      • Every employee shall maintain adequate knowledge and awareness of the security process and controls by going through the scheduled training assigned.

      • Employees are expected to use good judgement when using social media and be mindful that irresponsible use of social media can tarnish the reputation of the Company.

    6. PRIVACY
      • All Techxron Sdn Bhd corporate customer, business partner and employee personal information, may it be in physical or digital form, are strictly private and confidential. Confidentiality is critical to protecting the integrity of our information assets, competitive advantage and regulatory compliance. Failure to do so may expose the Company and employees to legal liabilities. Therefore, it is the duty and responsibility of every employee to:

        • ensure a high standard of data protection and privacy within the organisation.

        • access, utilise, manage, maintain and disseminate all such information in accordance with established business purpose(s), accurately and in a secure manner.

        • respect customers’ rights to freedom of expression and privacy and shall process all requests in accordance to the law.

        • adhere to the prevailing relevant laws, policies and procedures including observing proper/prescribed exercise of controls.

        • exercise good judgement by seeking clarification or proper authorisation prior to disseminating confidential, proprietary, sensitive or personal information.

        • report any non-conformity or violation of personal information to the Privacy Department.

    7. COMPLIANCE WITH ENVIRONMENTAL LAWS & HEALTH & SAFETY PRACTICES
      • The Company is in strict compliance to applicable laws and regulations concerning environmental conservation and Health & Safety. The applicability or meaning of a particular environmental, health or safety regulation, should be clarified with the relevant personnel mentioned in the Code. Any accident, injury, use of unsafe equipment, or unsafe condition can be reported immediately to a designated person.
    8. INFORMATION INTEGRITY AND RETENTION

      • Employees shall record and report all information accurately and with integrity.

      • Records shall be managed securely in line with their importance and in compliance with legal, tax, regulatory, accounting and other business retention requirements as required by the laws in the Country and also in accordance with the requirements of the Legal policy.

    9. NON DISCRIMINATION

      • All employees, officers and management should respect the rights and cultural differences of other individuals in the Company. The Company is an equal opportunity employer and will not discriminate against any employee or applicant because of race, age, sex, religion, caste, marital status and/or disability.

      • This Code applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation and training. Discrimination and prejudice constitute unacceptable behavior.

    10. HARASSMENT

      • The Company is committed to maintaining a work environment that is free of any form of harassment, on the basis of any legally protected status. Employees shall avoid any behavior or conduct that could reasonably be interpreted as harassment.

      • The Code deems unacceptable all conduct, whether verbal, physical or visual, that is based upon a person’s protected status under law, such as sex. race, ancestry, religion, caste, national origin, age, disability, medical condition, marital status, veteran status, citizenship status, sexual orientation or other protected group status, or upon the protected status of the person’s relatives, friends or associates. The conduct includes epithets, slurs, negative stereotyping, or intimidating acts that are based on a person’s protected status. It also includes written or graphic materials exhibited in workspaces. Employees should be aware and are requested to abide by the strict guidelines in the Code.

      • The Code further elaborates Company’s strict stance with regards to sexual harassment. All forms of sexual advances, requests for sexual favours and other verbal or physical conduct of a sexual nature not only when the conduct is made as a condition of employment, but also when the conduct creates an intimidating, hostile or offensive working environment, is prohibited.

      • Employees are encouraged to immediately report if any act which is inconsistent with the Code is experienced or witnessed. The Code specifies the personnel employees could reach in such instances.

REPORTING, TRAINING AND EVALUATION

  1. REPORTING VIOLATIONS AND SUSPECTED VIOLATIONS’

    • All employees of Techxron Sdn Bhd and its subsidiaries are expected to abide by and observe this Code. Adherence to the prescription of this Code shall be a condition of employment. The Company and its subsidiaries reserve the right to take disciplinary action against any employee found to be in breach of this Code.

    • The Code Guide outlines the process for employees who require clarification on any aspects of the Code to avoid any misinterpretation or violation of the Code.

    • Employees who come across any unlawful or unethical situation, or any suspected violations of this Code shall raise their concerns following the guidance as set out in the Code Guide and the Company’s whistle-blowing policy.

    • All reports shall be discreetly, promptly and thoroughly investigated in accordance to applicable laws and regulations. In the event of severe non-compliance or misconduct, disciplinary proceedings shall be taken by the Company or/and its Subsidiaries after due inquiry. Appropriate disciplinary actions shall be taken, including dismissal.

    • shall be treated with the strictest confidence. Employees who report violations or suspected violations shall be protected from any threat. This assurance does not however extend to those who are found to have raised the matter under false or malicious intention.